Before becoming a Life Insurance Agent, I worked in the Credit Management field advising clients on establishing policies to mange the risks that come with doing business on a ‘trust’ basis i.e. I gave you my products or services and you pay me sometime in the future as established by our contractual agreement written or often verbal. Some risks are predictable and some not e.g changes in global markets, political change or changes in the laws a prime example is privacy laws changes (PIPEDA) in April 2000.